Revolutionizing Customer Service - The role of Artificial Intelligence in transforming customer service.
INTRODUCTION: Revolutionizing customer service With the holiday season upon us. Millions of people will be reaching out to various customer service departments. Most are aware that many larger companies have discontinued or partially discontinued live customer service representatives and are transforming to Artificial Intelligence interactions. How many times have you seen or heard this: "Hi, I'm your virtual assistant. How can I assist you?" Don't you hate that? You are like


































































