So, You Say I'm Different? - Being different is not wrong. It's what you do that makes you wrong.
INTRODUCTION: Greetings. I hope you are all enjoying a Happy and Safe Memorial Day weekend. Before I begin, remember that my new course...


Tips For Best Hiring Practices - Are you hiring the right people?
INTRODUCTION: Greetings to all. My new course on Udemy.com, "The Key To Customer Service," is doing very well. It is part of my new...


People Just Live Their Lives - Have people just given up?
INTRODUCTION: Thanks to all who send me emails enjoying my MAy video blog post. The dilemmas we face often don't always require...


Creatures Of Habit? - Are you a creature of habit?
INTRODUCTION: Before I begin tonight's topic, I am pleased to announce my new course, "The Key To Customer Service - what sets you...
































































